Company Description
Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 56.000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology due to our commitment to innovation, collaboration, and value in business development.
The world is how we shape it. Let’s shape it together.
Job Description
Are you looking for an opportunity to help build a safer digital future? Do you want to play a key role in strengthening cyber resilience across Europe? Join us as a SOC Manager.
This position is based at our Cybersecurity Center of Excellence in Transinne, a village in the Belgian municipality of Libin.
As SOC Manager, you will lead and coordinate the Security Operations Center (SOC), ensuring the delivery of high-quality, reliable, and scalable cybersecurity monitoring and incident response services. You will be responsible for overseeing day-to-day SOC operations, managing and developing the team, and driving process maturity and service performance in line with client SLAs and organizational cyber defense standards.
In this role, you will translate strategic objectives into operational excellence, ensuring consistent and effective detection, analysis, escalation, and response across both client and internal environments.
SOC Operations & Service Delivery
Lead daily Security Operations Center (SOC) activities across Tier 1–3 analysts and SOC engineers.
Ensure 24/7 operational coverage, effective workload distribution, and adherence to SLAs.
Oversee the full incident lifecycle, including detection, triage, escalation, and response governance.
Maintain and continuously improve SOC procedures, playbooks, and key performance indicators (KPIs).
Ensure high quality, consistency, and accuracy in alert handling and incident reporting.
People Leadership & Capability Development
Manage, coach, and develop SOC analysts and engineers.
Define performance objectives, conduct regular evaluations, and support career progression.
Design and implement training and continuous improvement plans to enhance SOC maturity.
Foster a high-performing, resilient, and engaged team culture.
Service Management & Client Engagement
Own the operational onboarding and offboarding of SOC clients and services.
Contribute to client governance meetings and service review discussions.
Deliver internal and external reporting on threats, incidents, SOC performance, and trends.
Support audits, compliance reviews, and evidence collection as the SOC representative.
Process, Tooling & Continuous Improvement
Drive operational improvements based on metrics, incident analysis, and lessons learned.
Collaborate with internal teams to enhance SOC service delivery.
Identify and implement opportunities for automation, efficiency gains, and false-positive reduction.
Planning, Budget & Stakeholder Coordination
Prepare and track SOC budget forecasts and resource planning activities.
Monitor service costs and operational efficiency (without full budget ownership).
Escalate major incidents, SLA breaches, and staffing risks to senior management.
Qualifications
Mandatory Skills and Experience
Minimum 7 years of experience in cybersecurity operations, including SOC or incident response.
At least 3 years in a leadership or management role within a SOC environment.
Hands-on experience with SIEM, SOAR, EDR, threat detection, and incident response workflows.
Strong understanding of SOC operations, including processes, SLAs, escalation models, and reporting.
Experience working in regulated or large enterprise environments.
Proven people management skills, including coaching and performance management.
Excellent communication skills, with the ability to translate technical issues into clear, actionable insights.
Structured and process-oriented mindset with a focus on operational excellence.
Ability to remain calm and make effective decisions under pressure.
Fluent in English, both written and spoken.
Nice-to-Have Skills and Experience
Degree in Cybersecurity, Computer Science, or equivalent practical experience.
Relevant certifications such as CISSP, CISM, GCIA, GCIH, or similar.
Additional Information
Do you picture yourself in a fast-growing, vibrant team at the cutting edge of software implementation? Does working with international clients across multiple industries sound exciting? Then you’re in the right place.
We offer a generous employee benefits package that includes:
- A variety of perks, such as mobility options (including a company car), insurance coverage, meal vouchers, eco-cheques, and more.
- Continuous learning opportunities through the Sopra Steria Academy to support your career development.
- The opportunity to connect with fellow Sopra Steria colleagues at various team events.
People are the cornerstone of our success. That’s why we aspire to be bolder together. Our goal is to build high-functioning teams and healthy team environments that inspire and help each other to deliver excellence for each of our customers.
Excited about this job opportunity? Ready to shape the world with us? Great! We are looking forward to your application!
Want to know what happens next?
The recruitment process typically begins with the first step, where the recruiter screens candidates based on their qualifications and fit for the role. This is followed by the second step, where candidates undergo more in-depth evaluations, including technical assessments hiring manager or client to assess both technical skills and team compatibility. The third step involves the company reviewing feedback and aligning on a potential offer. Finally, in the final step, the candidate receives a formal job offer.
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Sopra Steria is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, ancestry, nationality, color, family or medical leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, gender (including pregnancy), sexual orientation or any other characteristic protected by applicable local laws, regulations and ordinances. We foster a work environment that is inclusive and respectful of all differences.
